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Frenquently Asked Questions

Frenquently Asked Questions

Proxies:

Proxies:

What is an ISP proxy?

Where are the proxies located?

Are the proxies data rated or metered?

What is an expected proxy speed?

My proxies are banned, did I buy the right ones?

Can I swap my proxies?

What is the difference between a subnet and a public range?

What should I use as a target site when testing with the Hype Proxy Tester?

Can I renew 25 proxies even though I initially purchased 10?

Can proxy be run 24/7?

Does the proxy work on shopify proxy protection (pp)?

What’s the highest task:proxy ratio?

Do you tolerate abuse of proxies with a small proxy list?

My proxies are not working, what should I do?

Can I get a new list of proxies when renewing?

Do you sell IP authenticated proxies?

Does the proxy work on Supreme?

What is the difference between Sprint, AT&T and Verizon?

Servers:

Servers:

I just purchased a Baremetal but it is still showing pending. What should I do?

What is the difference between Virtual Machine (VM) and Baremetal (BM)?

My server is running slow, did I buy the right specs?

Billing:

Billing:

Can I obtain a trial?

Can I renew my ISP proxies and/or Server?

How to cancel my proxies and/or servers?

My proxies/servers renewed and I didn’t want it. What should I do now?

What can I use my store credit for?

Why are my orders getting cancelled instantly or getting a fraud message?

My payment didn’t go through and my purchase is still showing as suspended. What should I do?

Service:

Service:

I accidentally purchased on the wrong email. Can you transfer?

Are the proxies and/or servers auto delivery?

I am located outside of the US and I am targeting non US websites, which proxies and servers do you recommend?

Do you offer a daily server or proxy?

Others:

Others:

How can I get a partnership or discount code for my cook group?